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Riley Collision Center Written Warranty

Anytime a car owner has work performed on his or her vehicle, it’s typically expected that the collision repair will last. However, there’s not a 100 percent guarantee of that. This is why it is important to have the auto body repairs made at a local collision center that offers a lifetime warranty.

If a collision center offers a lifetime warranty, this means that shop guarantees the work performed will be the best quality and the shop backs that promise with the warranty, should anything go wrong with the repairs.

The Benefits of Lifetime Warranty

A warranty is similar to the idea of insurance. It’s there should you need it. Typically, a lifetime warranty is good for as long as you own the vehicle. If a problem occurs with any of the repairs made and its months or years later, you can take it back to that body shop and the issue will be fixed with no cost to you.

The collision repair shop will be out the cost of the warranty repair work. When it loses money on repairs, that shop will likely review what went wrong with the repairs and learn how to correct it so the repairs will last in the future.

Riley Collision Center, as a family owned Collision Center in Jefferson City, we stand behind the work we do on your car by offering a Written Lifetime Warranty for body work.

Give us a call for a free estimate and our friendly team will answer any questions you may have. Our goal is to provide the highest quality repairs that will last. We’ll get your car repaired so you can get back on the roads.


Written Warranty

We offer a shop warranty in addition to the numerous warranties you may receive through insurance companies, and/or parts suppliers. We provide each and every customer our very own warranty to give you just a little more piece of mind. Upon final inspection and delivery of your vehicle, you will receive an official Riley Collision Center Written Warranty. This warranty is good for the life of the vehicle as long as you own it and is non-transferable.

 

Below is an excerpt of our warranty:

This fragmented seven-part Limited warranty, and stipulations pertaining to each fragmented part are stated hereafter:

1.       Metalwork: Provided is a Limited Lifetime Warranty, from effective date, on all metalwork and framework, to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration, excluding rust repairs.

2.       Painting Stripes & Decals: Provided is a Limited Lifetime Warranty, from effective date, on painting-related priming and paint work against solvent blistering, peeling, hazing, and excessive loss of pigmentation, and, a Lifetime Limited Warranty on the application and adhesion of decorative stripes & decals.

3.       Mechanical Repairs: Provided is a Limited Lifetime Warranty, from effective date, on all mechanical repairs pertaining directly to original collision damage.

4.       Parts: Provided is a One (1) Year Limited Warranty, from effective date, unless manufacturer’s warranty is less or more, on new parts installed by or at the Shop. (Please note: Shop warranty does not exceed manufacturer’s warranty.)

5.       Section 1-4: The shop will repair, repaint, or replace any items in section 1-4, when the claim is made while the present owner stated owns the vehicle, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle. This Written Warranty shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by Warranty Grantor.

6.       Specifically Excluded: A. Incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair. B. Rust… Surface rust, rust through, and/or damage caused by rusting of interior or exterior panels are not covered. This States All The Limited Warranties made by the Shop and contains only promises for which it will be responsible.

7.       Customer’s Obligations: In order to obtain the benefits of this warranty, the owner of the vehicle must do the following: A. Present the owner’s copy of this warranty document to the warrantor before requesting warranted repairs or parts; B. Have any warranted repair, adjustment, or inspection made only at the premises of the warrantor during normal business hours.

 All Warranties implied by law, including the warranties of merchantability and fitness for a particular purpose, are hereby limited to the warranty period herein and shall expire at the end of such period.

This Written Warranty shall not be varied, supplemented, qualified or interpreted by any prior course of dealings. This Written Warranty shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by Riley Collision Center. This Warranty is not transferrable.

Testimonials

Lexus owner

Kris And Robin
3-12-2018
Full Star Full Star Full Star Full Star Full Star

Repair work and customer service was wonderful!

Mazda owner

Michael
3-12-2018
Full Star Full Star Full Star Full Star Full Star

Everyone at Riley was kind, considerate, pleasant, and helpful. Kept me informed. Excellent job! Thank you!!!

Chevrolet owner

Tom
3-15-2018
Full Star Full Star Full Star Full Star Full Star

I have recommended them already. Work done on time and less than the bid!

Toyota owner

Trula
2-12-2018
Full Star Full Star Full Star Full Star Full Star

We have always had great service with the body shop.

Toyota owner

Paul D
2-20-2018
Full Star Full Star Full Star Full Star Full Star

Very Pleased! Great and friendly service! I received excellent service from Bruce Hoecker and other service members! Thanks!

Chevrolet owner

Anonymous
1-26-2018
Full Star Full Star Full Star Full Star Full Star

Best experience ever on getting repairs done on my vehicle.

Lexus owner

Mark
1-12-2018
Full Star Full Star Full Star Full Star Full Star

I'm happy. I am a repeat customer. I like the work they do. The Lexus looks great. Thank you. Lance was great with the estimate and communication.

Toyota owner

Frederick
1-15-2018
Full Star Full Star Full Star Full Star Full Star

Very, very good work. The car looks great. All personnel I talked to were very helpful and professional. It was a very good experience.

Subaru owner

Mark
1-15-2018
Full Star Full Star Full Star Full Star Full Star

Great service and excellent repair! Thank you

Jeep owner

Mark
1-18-2018
Full Star Full Star Full Star Full Star Full Star

Everything looks great. The jeep seems to be even better than before the incident. Thank you very much.

GMC owner

Darlene
1-22-2018
Full Star Full Star Full Star Full Star Full Star

Riley Collision Center employees were very professional and focused on making our car paint look as though nothing ever happened to it in the first place. Even though the first two attempts did not work out to my nor their satisfaction, they were determined to make it good and they were successful. GREAT JOB to all. Thank you.

Chevrolet owner

William
1-22-2018
Full Star Full Star Full Star Full Star Full Star

They were friendly, accommodating and professional in taking care of my truck repairs. I also appreciated the texts to keep me up to date.

Toyota owner

Dawn R
1-22-2018
Full Star Full Star Full Star Full Star Full Star

The staff were very professional, the repair looks as if my truck was never hit, and best of all it was quoted as a 4 day job and ny vehicle was returned in 3 days. Great job and thank you. You guys did a great job on the repairs, and they were completed ahead of schedule. Thank you.

Ford owner

Kotewa
1-26-2018
Full Star Full Star Full Star Full Star Full Star

Lance was very accommodating. We requested that our vehicle be inside. He went out of his way to make sure it was inside. The window and tinting look great. Job well done. Thank you.

Chevrolet owner

James
1-27-2018
Full Star Full Star Full Star Full Star Full Star

Bruce does a good job managing, car done right and on time.

Buick owner

Margaret
1-29-2018
Full Star Full Star Full Star Full Star Full Star

Well done! I like the text updates. Thank you for the loaner car. Could not have gotten this done without the car. :) I appreciate the loaner vehicle; this option is what made me choose your location versus another.

Ford owner

Patricia
2-1-2018
Full Star Full Star Full Star Full Star Full Star

We always bring our vehicles to be repaired at your body shop and you all have always done a great job.

Jeep owner

James
2-1-2018
Full Star Full Star Full Star Full Star Full Star

The detailing after repair was outstanding. Plus the general repairs of my accident were very good if not excellent. I have had other repairs done to other cars/trucks and by far this is the best I have ever seen.

Customer Testimonial

Jim
11-30--0001
Full Star Full Star Full Star Full Star Full Star

My Van looks just as good today after your repairs as it did when I bought it new in 2010. Thanks, Jim

Customer Testimonial

William
11-30--0001
Full Star Full Star Full Star Full Star Full Star

Joe was great, great customer skills!

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Dealership Information

Collision Center Warranty Jefferson City MO